A new arrival
Owner and tenant inductions introduce people to the building and its shared spaces.
BUILDING MANAGEMENT · PERTHYour building’s
Your building’s
day-to-day,
taken care of.
Practical oversight, concierge support and a personal approach to the everyday life of your property.
Discuss your building
DAILY OPERATIONS, JOINED UPThere’s a lot behind
There’s a lot behind
a well-run building.
Residents, visitors, contractors, shared spaces and building systems all need to work together.
We bring those everyday requirements into a coordinated service, shaped around your property. It’s building management informed by hospitality: practical in its delivery, personal in its approach.
Read our capabilitiesWHAT WE LOOK AFTERSupport where
Support where
it matters.
The right mix depends on your property, its community and the arrangements already in place.
We’ll discuss the scope with you.
Every building has its own priorities.
Concierge & resident support
A front-of-house presence, owner and tenant inductions, delivery coordination and support for the practical side of apartment living.
Common areas & daily building matters
Day-to-day oversight of shared spaces, building presentation and service requirements, with consideration for the people using the property.
Contractors & strata liaison
Contractor coordination, tender support and communication with strata managers and the Council of Owners.
Safety & incident oversight
Internal and external surveillance, incident coordination and emergency services liaison, alongside attention to building procedures and compliance requirements.
Building records & reporting
Documented procedures, service-request visibility and reporting on plant, equipment and building services.
Commissioning & handover
Building launch support, defect coordination and resident inductions. Concerto illustrates WABSM’s experience from commissioning into ongoing care.
THE RESIDENT EXPERIENCEThe details
The details
residents notice.
Arriving home, collecting a delivery or finding someone to ask. Small moments shape how a building feels.
A delivery to collect
Concierge and consignment coordination support the practical side of apartment living.
A question to ask
A point of contact helps residents find the appropriate support for building matters.
Work in shared spaces
Contractor coordination and considerate maintenance planning take account of building users.
The mix of services is discussed around each property’s requirements.
WORKING TOGETHERClear responsibilities.
Clear responsibilities.
Better coordination.
A useful service discussion should clarify how WABSM, strata management, the Council of Owners and appointed contractors work together.
Discuss your current arrangementsDISCUSSION AREAWHAT TO AGREE
Front of house
Resident needs and the level of on-site support.
Daily operations
Common areas, contractor contact and routine matters.
Information
Building records, reporting and communication.
Forward planning
Maintenance priorities, budgets and future works.
CONNECTED EXPERTISEYour building.
Your building.
The complete picture.
Building management connects with facilities oversight and asset planning.
Building
management
Daily operations, concierge and the resident experience.
THIS SERVICEFacility
management
Maintenance coordination, equipment and shared facilities.
Discuss your facilityAsset
management
Budgets, forecasting and life-cycle maintenance planning.
Plan ahead
A WATCHFUL EYE ON THE PROPERTYAttention behind
Attention behind
the scenes.
Building procedures, surveillance and incident coordination form part of WABSM’s published capabilities. The arrangements are considered in the context of the property.
- Internal and external surveillance
- Incident coordination and records
- Emergency services liaison
- Attention to building requirements
KEEPING YOU IN THE PICTUREUseful information.
Useful information.
Informed decisions.
Service requests, building records and regular reporting help keep property matters visible.
Talk to the team about the information you need and how it should fit your existing arrangements.
Service-request visibility
Online monitoring through WABSM’s customer portal.
Documented building records
Information and procedures to support oversight.
Structured reporting
Reporting on plant, equipment and building services.
OUR APPROACH IN PRACTICEFairlanes
Fairlanes
Apartments.
Residential, commercial and retail spaces.
One East Perth community.
ADELAIDE TERRACE · EAST PERTHSupporting life
Supporting life
at a mixed-use address.
WABSM’s integrated management relationship with Fairlanes began in 2015. Concierge care, resident inductions and contractor coordination are part of the published project story.
128apartments52commercial & retail lots2015relationship began
MAKE THE FIRST CONVERSATION USEFULStart with what
Start with what
you want to improve.
You don’t need every answer before getting in touch. These are useful things to bring to the discussion.
Tell us about your building- Location, building use and shared facilities
- Current management and contractor arrangements
- Questions residents and owners raise most often
- Maintenance priorities and upcoming works
- The information and reporting you need
- Any commissioning or handover milestones
Mike and his team strive for continuous improvement and I’m very happy with the standard they deliver.
Stephen OhCouncil Chairperson, Fairlanes Apartments
Read the published storyDoes building management replace our strata manager?
The service focuses on daily building operations and the resident experience. WABSM works alongside strata management, with responsibilities and reporting arrangements discussed for your property.
Can we discuss an existing building?
Yes. Share the building’s current arrangements, operational priorities and areas you would like to improve so the team can explore an appropriate scope.
What should we discuss about on-site coverage?
Tell the team what your residents and building require. Contact arrangements and the level of on-site support should be clarified for the property. Online service-request visibility does not imply continuous staffed coverage.
Can the three management services be combined?
Yes. Building, facility and asset management form an integrated offering, bringing daily operations, facilities and longer-term planning together.
Can you support a newly completed building?
Building commissioning and launch services are part of WABSM’s published capabilities. The Concerto project describes experience from commissioning in 2017 into ongoing management.
How do residents contact their team?
Use Resident support for the published Fairlanes and Concerto contact details, including assistance with customer portal access.
LET’S TALK ABOUT YOUR PROPERTYWhat could better
What could better
management look
like for you?
Tell us about your building, your priorities and the support you’re looking for.
admin@wabsm.com.auPerth, Western Australia
Locally founded in 2014
Locally founded in 2014